Introduction

At Zania Clicks, we are committed to delivering your photography equipment safely and on time. This Shipping Policy outlines the terms, timelines, and conditions of our delivery process.

1. Shipping Methods

  • All orders are shipped via trusted courier and logistics partners to ensure safe and reliable delivery.
  • Currently, we only provide Cash on Delivery (COD) as our payment method.

2. Shipping Locations

  • We deliver to major cities and towns across the country.
  • Remote or rural areas may require additional delivery time or may be serviced on specific courier schedules.

3. Delivery Timeframes

  • Standard Delivery: Orders are usually delivered within 3–7 business days from the date of order confirmation.
  • Remote Areas: Deliveries may take up to 10–12 business days depending on location and courier availability.
  • Customers will be notified if there are any unexpected delays.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before confirming the order.
  • Occasionally, we may offer free shipping promotions on selected products or order values.

5. Order Processing

  • Orders are processed within 24–48 hours after confirmation.
  • Once shipped, customers will receive tracking details via email or SMS (where available).

6. Cash on Delivery (COD) Terms

  • Customers must make full payment in cash at the time of delivery.
  • The courier partner may contact you prior to delivery to confirm availability.
  • Failure to accept COD delivery may result in cancellation of future orders.

7. Delays and Unforeseen Circumstances

  • While we strive to deliver on time, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances beyond our control.
  • Zania Clicks is not liable for such delays but will keep customers updated.

8. Damaged or Missing Items

  • Customers must check the package at the time of delivery.
  • If the product is damaged or items are missing, please report the issue within 48 hours of delivery by emailing [email protected] with order details and proof (images).

9. Contact Us

For any shipping-related queries, please reach out to us at:

📧 [email protected]